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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jim kimzey

October 8, 2025

5  out of  5
rating by jim kimzey
"Austin is my agent I worked with.He was very knowledgeable and took care of my insurance needs. Would highly recommend Austin,and this State Farm Agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deanna Smith

October 8, 2025

5  out of  5
rating by Deanna Smith
"Austin was very friendly and took his time to help us with our insurance. We felt we got a reasonable rate, better than any of the other local agencies that we checked with. If you’re looking for the best rates and friendly helpful service, I would recommend State Farm in Indianola."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pam Phelan

October 8, 2025

5  out of  5
rating by Pam Phelan
"Austin was awesome! Very professional and knowledgeable. He answered all my questions and explained anything I didn't understand! Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joey Lebarge

September 23, 2025

5  out of  5
rating by Joey Lebarge
"Sidney was very helpful, explained everything about policy found me this best deal,she's the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lee Perdigon

September 12, 2025

5  out of  5
rating by Lee Perdigon
"It’s been a great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Charlene Kreuzer

September 12, 2025

5  out of  5
rating by Charlene Kreuzer
"Austin helped me get our insurance set up in Iowa after moving from Minnesota. He was very helpful and patient and made the process less stressful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Colby Keller

September 10, 2025

5  out of  5
rating by Colby Keller
"Kendra was very nice and knowledgeable. You could tell she cares about each person she meets with. I would ask for her every time I need insurance in the future!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Connie F

September 8, 2025

5  out of  5
rating by Connie F
"Very friendly- Great to work with and quick correspondence."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnny Ulin

September 8, 2025

5  out of  5
rating by Johnny Ulin
"Kendra was very easy to talk to and made the entire process very easy. Appreciate how well and how quickly it went."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kimber Walsted

August 9, 2025

5  out of  5
rating by Kimber Walsted
"Outstanding service from start to finish! Susan Westra was friendly, knowledgeable, and always quick to respond—exactly what you want in an in representative. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kayla Hewitt

August 8, 2025

5  out of  5
rating by Kayla Hewitt
"I loved how Kendra was able to access all my information and get me awesome quotes super fast! Go State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Renee Dermody

August 7, 2025

5  out of  5
rating by Renee Dermody
"Austin is very knowledgeable and patient . He was very patient with this elderly lady. I would recommend Austin to my family and friends"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beth Hargens

August 7, 2025

5  out of  5
rating by Beth Hargens
"Great customer service! Found us way cheaper insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mark Yefremenkov

August 4, 2025

5  out of  5
rating by Mark Yefremenkov
"Great service very easy to set up and communicate with Susan"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kristina Hulscher

August 4, 2025

5  out of  5
rating by Kristina Hulscher
"This State Farm Agency is so wonderful to work with. They are so helpful and respond quickly. I worked with Susan Westra on my recent changes (adding two cars to insurance). She was so helpful, answered all my questions and made the process easy and quick! Thanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ruth Robert's

July 28, 2025

5  out of  5
rating by ruth Robert's
"The ladies that work in this office are amazing. They are very efficient and very prompt with return phone calls and text and they are very kind and patient. I don’t believe there’s ever been a question. I have asked that they haven’t been able to answer or find out the answer to.. I would never dream of changing from this office. I highly recommend them and I have full confidence in the staff in the office. State Farm has never disappointed me."
We responded:
"Thank you so much for your amazing review, Ruth! We take pride in our customer service and keep striving to make sure each interaction is a positive experience! We are so glad you are a part of our office and State Farm Family!"
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Florence Awoukeng

July 24, 2025

5  out of  5
rating by Florence Awoukeng
"Sydney was knowledgeable and time efficient. All was done, and my policy was ready within 5 minutes. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chelle Klootwyk

July 22, 2025

5  out of  5
rating by Chelle Klootwyk
"Chad and his team have always been prompt and helpful even from a distance since our move six years ago. Susan Westra recently provided great advice about adding my daughter’s laptop to our coverage as she heads to college."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephen

June 16, 2025

5  out of  5
rating by Stephen
"Seamless, rates Great, excellent customer service"
We responded:
"Thank you for your feedback! We're glad to hear you had a positive experience. We look forward to serving you again soon!"
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Ashley Lux

June 12, 2025

5  out of  5
rating by Ashley Lux
"I worked with Sydney for quotes, and she was very quick to respond, kind, and professional for each exchange. This is the second time I've gone through Chad Kuehl - State Farm (went through them when I bought my first home) and I've appreciated my business with this office both times!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica

June 12, 2025

5  out of  5
rating by Jessica
"Kendra was very helpful and explained my coverage so I could understand all my policy options."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeff Marchant

June 10, 2025

5  out of  5
rating by Jeff Marchant
"Excellent response to a claim I had while on vacation. Due to their timely response I was able to only lose a day of my vacation. Appreciate them and their excellent customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Habibo Ahmed

May 29, 2025

5  out of  5
rating by Habibo Ahmed
"Thank you so much for time and help with all my needs Sidney. I was so pleasure to talk to you. Thank you again."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jade Kinne

Jade Kinne

May 29, 2025

5  out of  5
rating by Jade Kinne
"Sydney has been so great to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Gary Tegeler

Gary Tegeler

May 8, 2025

5  out of  5
rating by Gary Tegeler
"I got some insurance quotes online just checking around to keep my company of 20 some years honest. No one came close enough to sway me as I like my agent and I like being able to go in the office and talk to them. So I was ignoring calls from State farm figuring they wouldn't come close, well Kendra definitely beat their prices and a policy that had great payment plans at no extra cost with benefits I didn't have before. Talking to Kendra feels like I'm talking in person and I feel she will have my back If ever I need it. You need someone who works for you not just the company. I would recommend 100%."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"