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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzette Talbott

November 19, 2025

5  out of  5
rating by Suzette Talbott
"My husband n I switched from farm bureau to state farm. Kendra was so helpful with this. She made it very easy n is very knowledgeable. Id definitely recommend this office!"
We responded:
"Thank you, Suzette, for your kind words and for choosing our office for your insurance needs. It's great to hear that Kendra was able to assist you and your husband smoothly with the transition. We appreciate your recommendation and look forward to serving you in the future."
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Sue Philpott

November 19, 2025

5  out of  5
rating by Sue Philpott
"Great service. Wonderful caring people who knew what I needed"
We responded:
"Thank you, Sue, for your kind words and for taking the time to share your experience. We're glad to hear that our team was able to meet your needs. If you have any more questions or need further assistance, feel free to reach out."
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Nicholas Knuth

November 18, 2025

5  out of  5
rating by Nicholas Knuth
"Extremely friendly and knowledgeable. I can truthfully say the most pleasant insurance buying experience I have ever had"
We responded:
"Thank you, Nicholas, for your kind words and for taking the time to share your experience. We're delighted to hear that you found our team friendly and knowledgeable. If you have any more questions or need further assistance, feel free to reach out."
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Chris Thorn

November 5, 2025

5  out of  5
rating by Chris Thorn
"They got all my needs taken cared of and even lowered my insurance rate than what I was paying. Five stars excellent job !!!"
We responded:
"Thank you, Chris, for your kind words and the five-star rating! It's great to hear that we could meet your needs and help lower your insurance rate. We appreciate your support and look forward to assisting you in the future."
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Cory Davis

October 24, 2025

5  out of  5
rating by Cory Davis
"Quick and painless switch"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matthew Moore

October 23, 2025

5  out of  5
rating by Matthew Moore
"Sydney made the process easy to understand. I'm the type of person to hesitate to move on anything, but she followed up 3 or 4 times and not in a pushy manner. She explained the policies, our coverage and our over $60/month savings WITH better coverage. She took care of the behind the scenes items quickly and I really appreciated that. I would recommend Sydney and Chad!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Beau

October 22, 2025

5  out of  5
rating by Beau
"Great to work with Sydney. I would recommend State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jim kimzey

October 8, 2025

5  out of  5
rating by jim kimzey
"Austin is my agent I worked with.He was very knowledgeable and took care of my insurance needs. Would highly recommend Austin,and this State Farm Agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deanna Smith

October 8, 2025

5  out of  5
rating by Deanna Smith
"Austin was very friendly and took his time to help us with our insurance. We felt we got a reasonable rate, better than any of the other local agencies that we checked with. If you’re looking for the best rates and friendly helpful service, I would recommend State Farm in Indianola."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pam Phelan

October 8, 2025

5  out of  5
rating by Pam Phelan
"Austin was awesome! Very professional and knowledgeable. He answered all my questions and explained anything I didn't understand! Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joey Lebarge

September 23, 2025

5  out of  5
rating by Joey Lebarge
"Sidney was very helpful, explained everything about policy found me this best deal,she's the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lee Perdigon

September 12, 2025

5  out of  5
rating by Lee Perdigon
"It’s been a great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Charlene Kreuzer

September 12, 2025

5  out of  5
rating by Charlene Kreuzer
"Austin helped me get our insurance set up in Iowa after moving from Minnesota. He was very helpful and patient and made the process less stressful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Colby Keller

September 10, 2025

5  out of  5
rating by Colby Keller
"Kendra was very nice and knowledgeable. You could tell she cares about each person she meets with. I would ask for her every time I need insurance in the future!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Connie F

September 8, 2025

5  out of  5
rating by Connie F
"Very friendly- Great to work with and quick correspondence."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnny Ulin

September 8, 2025

5  out of  5
rating by Johnny Ulin
"Kendra was very easy to talk to and made the entire process very easy. Appreciate how well and how quickly it went."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kimber Walsted

August 9, 2025

5  out of  5
rating by Kimber Walsted
"Outstanding service from start to finish! Susan Westra was friendly, knowledgeable, and always quick to respond—exactly what you want in an in representative. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kayla Hewitt

August 8, 2025

5  out of  5
rating by Kayla Hewitt
"I loved how Kendra was able to access all my information and get me awesome quotes super fast! Go State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Renee Dermody

August 7, 2025

5  out of  5
rating by Renee Dermody
"Austin is very knowledgeable and patient . He was very patient with this elderly lady. I would recommend Austin to my family and friends"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beth Hargens

August 7, 2025

5  out of  5
rating by Beth Hargens
"Great customer service! Found us way cheaper insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mark Yefremenkov

August 4, 2025

5  out of  5
rating by Mark Yefremenkov
"Great service very easy to set up and communicate with Susan"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kristina Hulscher

Kristina Hulscher

August 4, 2025

5  out of  5
rating by Kristina Hulscher
"This State Farm Agency is so wonderful to work with. They are so helpful and respond quickly. I worked with Susan Westra on my recent changes (adding two cars to insurance). She was so helpful, answered all my questions and made the process easy and quick! Thanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ruth Robert's

July 28, 2025

5  out of  5
rating by ruth Robert's
"The ladies that work in this office are amazing. They are very efficient and very prompt with return phone calls and text and they are very kind and patient. I don’t believe there’s ever been a question. I have asked that they haven’t been able to answer or find out the answer to.. I would never dream of changing from this office. I highly recommend them and I have full confidence in the staff in the office. State Farm has never disappointed me."
We responded:
"Thank you so much for your amazing review, Ruth! We take pride in our customer service and keep striving to make sure each interaction is a positive experience! We are so glad you are a part of our office and State Farm Family!"
Profile photo of Florence Awoukeng

Florence Awoukeng

July 24, 2025

5  out of  5
rating by Florence Awoukeng
"Sydney was knowledgeable and time efficient. All was done, and my policy was ready within 5 minutes. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Chelle Klootwyk

Chelle Klootwyk

July 22, 2025

5  out of  5
rating by Chelle Klootwyk
"Chad and his team have always been prompt and helpful even from a distance since our move six years ago. Susan Westra recently provided great advice about adding my daughter’s laptop to our coverage as she heads to college."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"